When you try to set up Face ID, the message "Move iPhone a little lower/higher" will pop up. It can be concluded that your Face ID is broken. Refer to the article below to fix Face ID not working on iPhone 11 Pro Max.
How to fix iPhone 11 Pro Max Face ID not working: https://www.lekhuyenmobile.com/2021/06/huong-dan-sua-face-id-khong-hoat-dong-iphone-11-pro-max.html
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